Privacy Policy

At Chalofly.com, we are committed to safeguarding your privacy while ensuring a seamless travel experience. Below is an overview of how we handle your personal information:

Billing Information: We use your billing details solely to complete the travel booking you initiate on Chalofly's website or mobile apps (Android, iOS, and Windows).
Communication: Your email address and phone number are used to communicate essential travel information and any relevant deals or offers.
Travel Alerts: We send travel-related alerts via SMS to the phone number you provide at the time of booking. Please note, it is not our responsibility to verify the authenticity of the recipient.
Account Updates: You can access and update your contact information via Chalofly's website or apps. To close your account, please contact Chalofly Customer Care at support@chalofly.com
Customer Confidence: We strive to ensure that you feel comfortable and confident when using Chalofly’s website or apps to make your travel arrangements.
Payment Processing: All transactions are handled through secure payment gateways like PhonePe and Razorpay. Please refer to their respective websites for detailed terms, conditions, and privacy policies.
Policy Updates: Any changes to this privacy policy will be posted on our website. We encourage you to review it regularly for updates.
Affiliate Links: When you visit our website via an affiliate link, cookies are set to track bookings. This helps maintain the operation of our website and ensures proper credit to our affiliate partners.
Data Security: Your personal information is stored securely on our servers. If you've been provided a password to access specific areas of our site, you are responsible for keeping it confidential. While we strive to protect your data, internet transmissions are not fully secure, and any risk is borne by you. We implement stringent security measures to prevent unauthorized access once your data is received.
Data Removal: If you no longer wish to use our services, you can request to update, correct, or remove your personal data. Please note, we may retain an archived copy for audit and record-keeping purposes.
Third-Party Promotions: We may share information with third-party partners for promotional purposes only if you explicitly agree to their terms and conditions.
Business Transactions: In the event of a sale or acquisition of our business, your personal data may be shared with the prospective buyer or seller.
Opt-Out: You can opt-out of receiving communications from us at any time. Every promotional email includes an unsubscribe link at the bottom.